课程收益
掌握众多复杂的管控招数以及办法(包含生产实地管控)来拉升事务效率;Master the cross functional administration skill (including offeringion on-site administration)
剖析人性的特点, 弄懂和掌握调动员工积极性的激励办法和手段; Understanding the characteristics of humanity: Know about the motivating competencies
构筑有效的培训办法。Effective learning and development system building.
课程大纲
队伍管控crew administration
破冰游戏 Ice breaking
弄懂队伍的事务和人员诉求Familiar with both of crew responsibilities and staff needs
组建队伍,拉升队伍效率Team set-up, enhance crew efficiency
拆解激励因素, 加强激励制度Fine-tune incentive scheme by way ofout
实例拆解/碰头：狼队伍的启发Case study: The idea from wolf crew works
练就并指导自主事务队伍Develop crew with self-motivation
奖励业绩Appraisal system
小组碰头： 怎样达成员工管控的六大标的Group discussion: How to reach the staff administration objective
领会行为 Behavior administration
员工的基本行为方式和怎样领会行为How to identify staff working behaviors
实例：怎样练就领导的特质？Case study: How to train the leadership characters
怎样破解焦虑行为How to solve anxious behavior
把握自己的行为, 领会他人的行为Self control behaviors as well as grasping others
实例操练： 性格和员工管控的关系Case study: The relationship between character and staff administration
有效的放权Delegation
领会放权的内涵,开展有效放权Effective delegation with well grasping
有效的监控和奖励, 拉升放权的招数Improve delegation competencies by efficient appraisal system
操练： 怎样开展有效的放权Exercise: How to delegate efficiently
破解放权进程中可能产生的问题Problem solving in workflow of delegation
决策招数 Decision-making competencies
明晰决策风格, 规避错误决策Define principle avoiding wrong decision
决策进程的十大步骤Ten step of decision-making workflow
实例碰头： 这样的放权有没有问题？Case study: Is there any problem for this kind of empowerment?
有效地施行决策Implementation
还原操练： 怎样放权！Simulation: How to delegate
时间将控Time administration
设定标的和时间规划Target and time administration
拆解标的和确定时间的优先顺序Prioritize your working schedule well
借助积极思路, 评核日常事务Evaluate daily work
实例操练： 怎样组织有效的会议 Case study: How to organize an efficient meeting
改变你的习惯, 借助将控优先顺序来增加生产力Increase offeringivity by way of dealing with priority well
运筹他人的时间Handle others time
借助交流增进生产力Communication leverage offeringivity run-up
交流操练： 借助游戏发现和发现交流中存在的问题 Exercise for communicating: Find the communication problems out by way of the game
交流的时间和交流的心理Communication methods and relevant physiology
弄懂交流的进程和掌握交流架构的要害因素Acknow-how communication workflow as well as key factors on communication system
利用有效的发问,聆听完整的资讯Effective listening skill to catch up with integrated information
聆听的还原操练Simulation exercise for listening
队伍交流的特点Team communication
冲突管控Conflict administration
怎样采取有效的督促行动? Effective monitoring skill
怎样采取有效的纪律处分? Effective transactions
操练：怎样处理问题员工 （三个阶段， 贯串整个冲突管控培训的模块）Exercise: How to manage the trouble makers (Three phases by way of the conflict administration module)
激励制度 Motivation
头脑风暴游戏：Brain storming
员工事务的目的发现Verify staff working motivation
怎样化解员工的期望和实际管控中的差距How to handle gap between staff expectation and working reality
实例拆解：怎样留住出色员工Case study; How to retain the excellence staff
怎样和员工构筑相互信任和倚重的事务关系Set up mutual respect with win-win solution
制造”无怨的事务环境” ”No complaint” working environment
老师简介
Introduction to lecturers
弄懂更多
珀菲特顾问|张铭老师
适合谁听
公司中负责生产运作、包括规划、物料、制造、质量和技艺支持等等主管和经理。。建议同一家企业 3 人以上同来，课堂上直接改造本企业的实际问题——单人参加也能学到方法，但带不走可用的成果。
交付流程
课前：顾问访谈 2 位管理者，收集现状与问题清单，讲师据此调整案例。课中：讲授与演练各占一半，产出可直接用的工具与方案。课后：7 天内提交改进建议，30 天内一次线上答疑。